Patrol planning and records
Define routes, checkpoints and schedules. Supported mobile or checkpoint methods create a record of patrol activity for supervisory review.
The solution
Designed around
your operating needs.
Ignite brings supported security-management tools into a defined operating process. The design starts with patrol responsibilities, site procedures, supervisory needs and the information required for follow-up.
Exceptions and follow-up
Bring missed, late or incomplete activity into the agreed review process where supported. Define who receives exceptions and how they are resolved.
Incident and task records
Capture observations, relevant attachments and follow-up actions within the chosen platform. Set categories and ownership so reports can support management review.
Shift and attendance visibility
Include supported duty, shift or attendance records where required. The agreed scope confirms collection methods, correction procedures and reporting.
Smart PTT communications
Use supported push-to-talk devices and applications for defined communication groups and dispatch arrangements. Coverage, connectivity, subscriptions and device features are assessed for the operating environment.
Supervisory oversight
Bring the available patrol, incident and communication context into operational review. Location or emergency features are included only where supported and specifically scoped.
A practical process
Clear stages.
Defined responsibilities.
01
Plan
Define patrol routes, duties, communication groups and escalation contacts.
02
Perform
Record activity through supported devices and the agreed site procedures.
03
Coordinate
Use Smart PTT and the defined incident process to reach the relevant team.
04
Review
Follow up on exceptions, incidents and recurring operational gaps.
Where it fits
Different environments.
A considered application.
Security service providers
Coordinate patrol evidence, supervisors and site-specific procedures.
Commercial and industrial sites
Connect duties, reported incidents and follow-up responsibilities.
Estates and property portfolios
Review activity across locations while preserving local escalation rules.
Mobile teams
Support agreed group communications using compatible Smart PTT devices.
Start with your site
A better brief.
A clearer scope.
Tell us what is already in place and what needs to work better.
- Sites, teams, supervisory structure and duty requirements
- Patrol routes, checkpoint methods and exception rules
- Smart PTT user numbers, devices, communication groups and coverage needs
- Incident categories, reporting requirements and response responsibilities
Ignite supplies technology and agreed services. Guarding, physical response, emergency attendance and employment decisions remain with the responsible appointed parties unless expressly included in a separate agreement. Smart PTT performance depends on the selected service and available network coverage.